Custom Domain Connection Guide

What's Included

• One-time DNS setup and configuration to connect your domain to your landing page
• Connection verification to ensure your domain is working correctly
• Technical support during the initial setup process

What's NOT Included

• Domain registration or purchase
• Domain renewal fees
• Email hosting or email setup
• Ongoing domain management
• DNS changes after initial setup

Your Responsibilities

• Purchase your own domain from a domain registrar (GoDaddy, Namecheap, Google Domains, etc.)
• Maintain domain ownership and ensure timely renewal
• Keep domain registration active - expired domains will break your site connection
• Provide DNS access or update DNS records when we provide instructions

Do you buy the domain for me?

No, we do not register, purchase, or renew domains. You must purchase your domain from a domain registrar like GoDaddy, Namecheap, or Google Domains before we can connect it to your website.

Is this a monthly fee?

No, the $200 Custom Domain Connection fee is a one-time charge for the initial setup. You will continue paying your domain registrar's annual renewal fee (typically $10-20/year depending on the domain extension).

What happens if I cancel my hosting with you?

If you cancel your hosting subscription, your domain will stop pointing to your landing page. However, you still own the domain and can point it to another website or hosting provider.

Can I move my site to another hosting provider later?

Yes, you own your domain. You can update your DNS settings at any time to point to a different hosting provider. However, we only provide setup assistance for the initial connection.

How long does DNS setup take?

Once you provide DNS access or complete the DNS updates we instruct, DNS propagation typically takes 4-48 hours. Most domains are live within 24 hours.

What if my domain expires?

If your domain expires, your website will stop working. You are responsible for renewing your domain with your registrar before it expires. We recommend setting up auto-renewal with your registrar.

Do I need to give you my GoDaddy/Namecheap password?

No, never. We will either:

• Provide you with DNS records to update yourself, OR
• Request temporary DNS-only access if your registrar supports it (many do not)

We never ask for full account passwords.

What if I already own a domain?

Perfect! We can connect your existing domain to your new landing page. Just provide us with the domain name and we'll send you DNS setup instructions.

Can you help me choose a domain name?

We're happy to provide general guidance, but the final domain choice and purchase are up to you. Make sure to choose something memorable, easy to spell, and relevant to your business.

Step 1: Purchase Your Domain

1. Choose a domain registrar (we recommend GoDaddy, Namecheap, or Google Domains)
2. Search for your desired domain name
3. Complete the purchase (typically $10-20/year)
4. Keep your registrar login credentials safe

Step 2: Wait for Our DNS Instructions

After your order is confirmed, you'll receive a separate email titled:
"Action Required: DNS Setup for Your Custom Domain"

This email will contain:

• Your specific DNS records (unique to your site)
• Step-by-step instructions for your registrar
• Deadline for completing DNS updates

Step 3: Update Your DNS Records

You'll need to add or update the following DNS records in your domain registrar's control panel:

Note: The exact values will be provided in your setup email. Do not use placeholder values.

Step 4: How to Update DNS (General Guide)

Step 5: Notify Us When Complete

Reply to our DNS setup email once you've completed the updates. Include:

• Confirmation that DNS records have been updated
• Screenshot of your DNS settings (optional but helpful)

Step 6: DNS Propagation

• Typical time: 4-48 hours
• Most domains: Live within 24 hours
• What happens: Your domain gradually starts pointing to your new landing page across the internet

Step 7: Verification

We'll verify your domain connection once DNS propagates and notify you when your site is live at your custom domain.