Frequently Asked Questions
Everything you need to know about our website service.
Service & Delivery
2-3 business days after receiving all your business info and photos. You have 30 days to submit after ordering.
Unlimited revisions are included until you love the result, at no extra charge. Just be specific about what you want changed and we will keep refining it.
No, we handle all updates for you. This ensures quality and prevents technical issues. Log in to your dashboard and use "Add Services" to request changes, or contact us directly.
Hosting & Domain
Your site comes with a free hosting trial included. After the trial ends, hosting is only $9/mo to keep your site live 24/7 with security updates. Without an active hosting subscription, your site goes offline.
No — every site gets a free yourbusinessname.biz22.com address instantly. If you want a custom domain (e.g. yourcompany.com), you purchase and own it, and we connect it for a $29 one-time fee. You're responsible for annual domain renewal.
Yes, we can connect domains you already own. Just provide DNS access (never your password).
Payment & Refunds
We offer a full 7-day money-back guarantee from the date of payment, no questions asked. Contact us within 7 days if you are not satisfied.
All major credit cards via Stripe. Secure checkout - we never see your card details.
Yes, log in to your dashboard and click "Add Services" to add or change anything — custom logo, hero image, social links, custom domain, color/branding update, business hours, content updates subscription, and more.
Cancellation & Changes
All updates are ordered from your dashboard under "Add Services." One-time updates: content/text — $9, image/photo — $19, logo — $9, social media links — $9, business hours — $19, on-demand revision — $19, color/branding — $19, style tone change — $29, layout template change — $19.
Monthly subscriptions can be canceled anytime. Takes effect at end of billing period. Your site goes offline when hosting ends.
Request changes through your dashboard and we will keep refining until you love it — free revisions are included with no limit. The more specific you are about what you want different, the faster we can get it right.
Yes, Layout Template Change costs $19. Your content transfers to the new design.
Still have questions?
We are happy to help. Contact us before ordering if you have any concerns.
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