Frequently Asked Questions

Everything you need to know about our website service.

Service & Delivery

2-3 business days after receiving all your business info and photos. You have 30 days to submit after ordering.

1 revision included. For additional revisions, visit your dashboard and click "Add Services."

No, we handle all updates for you. This ensures quality and prevents technical issues. Log in to your dashboard and use "Add Services" to request changes, or contact us directly.

Hosting & Domain

Your site comes with a free hosting trial included. After the trial ends, hosting is only $10/mo to keep your site live 24/7 with security updates. Without an active hosting subscription, your site goes offline.

No — every site gets a free yourbusinessname.biz22.com address instantly. If you want a custom domain (e.g. yourcompany.com), you purchase and own it, and we connect it for a $29 one-time fee. You're responsible for annual domain renewal.

Yes, we can connect domains you already own. Just provide DNS access (never your password).

Payment & Refunds

No refunds once service begins. Service starts immediately upon payment, so please contact us with any questions before ordering.

All major credit cards via Stripe. Secure checkout - we never see your card details.

Yes, log in to your dashboard and click "Add Services" to add or change anything — custom logo, hero image, social links, custom domain, color/branding update, business hours, content updates subscription, and more.

Cancellation & Changes

All updates are ordered from your dashboard under "Add Services." One-time updates: content/text — $9, image/photo — $19, logo — $9, social media links — $9, business hours — $19, on-demand revision — $19, color/branding — $19, style tone change — $29, layout template change — $19.

Monthly subscriptions can be canceled anytime. Takes effect at end of billing period. Your site goes offline when hosting ends.

Use your included revision to request changes. Be specific about what you want different. We want you to love your website.

Yes, Layout Template Change costs $19. Your content transfers to the new design.

Still have questions?

We are happy to help. Contact us before ordering if you have any concerns.

Contact Us