Frequently Asked Questions

Everything you need to know about our website service.

Service & Delivery

2-3 business days after receiving all your business info and photos. You have 30 days to submit after ordering.

1 revision included. For additional revisions, visit your dashboard and click "Add Services."

No, we handle all updates for you. This ensures quality and prevents technical issues. Just email us with your requested changes.

Hosting & Domain

Your website won't be accessible online. Hosting keeps your site live 24/7 with security updates included.

Yes, you purchase and own your domain. We'll connect it to your site for a {{DOMAIN_PRICE}} one-time fee. You're responsible for annual renewal.

Yes, we can connect domains you already own. Just provide DNS access (never your password).

Payment & Refunds

No refunds once service begins. Service starts immediately upon payment, so please contact us with any questions before ordering.

All major credit cards via Stripe. Secure checkout - we never see your card details.

Yes, you can add services anytime from your dashboard - logo, hero image, social links, domain connection, etc.

Cancellation & Changes

Monthly subscriptions can be canceled anytime. Takes effect at end of billing period. Your site goes offline when hosting ends.

Use your included revision to request changes. Be specific about what you want different. We want you to love your website.

Yes, Layout Template Change costs {{LAYOUT_CHANGE_PRICE}}. Your content transfers to the new design.

Still have questions?

We are happy to help. Contact us before ordering if you have any concerns.